FAQs

Shipping

How long does delivery take?

Total delivery time = processing time + shipping time
(not including customs delays, weekends, holidays, and any unforeseen circumstances)
Processing Time: 1 - 2 working days
Standard Shipping Time: 2-5 working days

Learn More About Our Shipping Policy

For more details, please click here to view our shipping policy.

Warranty

What is the warranty of Degrii Zima Pro?

We stand behind our products & services with confidence. Degrii Zima Pro is covered under a 2-year limited warranty for the machine (Pump, motors and the battery) and a 1-year limited warranty for consumable parts (track, brush and filter baskets). Please note that the warranty period complies with the applicable consumer laws required by the consumer’s country of purchase. Please email us at happycustomer@degrii.com if you would like to know more about the warranty details.